Privacy Policy
Last updated: October 15, 2026
Flo Scales ("we" or "us") respects your privacy. This policy explains what information we collect, how we use it, and your choices.
Information we collect
- Contact details you provide, such as your name, email address, phone number, and business name, when you book a call or contact us.
- Information about your business needs that you share with us.
- Basic website usage data, such as pages visited, device type, browser type, and referral source (including campaign parameters).
How we use your information
- To schedule and hold appointments and respond to your inquiries.
- To send appointment reminders, follow-ups and service updates by email or SMS when you have consented.
- To provide, improve, and report on our services.
- To understand how visitors find and use our website.
SMS and mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
You can opt out of text messages at any time by replying STOP. Reply HELP for help.
Cookies and advertising measurement
We use cookies and similar tools to understand how visitors use our website. We share basic website usage data, such as pages visited, with Meta Platforms, Inc. for measurement and to improve our advertising. In regions where consent is required, we ask for your choice before enabling this measurement, and you can change or withdraw that choice at any time through the "Cookie Settings" link in the footer of our website or by contacting us.
Sharing
We do not sell your personal information. We share information only with service providers that help us run our business (such as scheduling and CRM tools), subject to the SMS restrictions above, or when required by law.
Data security and retention
We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above.
Your choices
You may request access to, correction of, or deletion of your information by contacting us.
Contact us
Email: ozzy@floscales.com
Phone: (661) 910-6076